Use this address for requests to remove posts, reports of rights infringement, requests to disclose personal information, and any other enquiries.
This site publishes questions, answers and articles posted by users. If any of them infringes your rights (copyright infringement, defamation, invasion of privacy, untrue statements, etc.), we accept requests to remove or hide it.
Including the following in your email will help us check it more quickly.
When we receive your request we will review it, and hide the content if we judge it necessary. In making that judgement we may ask the poster for their view. We will use the information you give us only for this purpose, and will not pass your name on to the poster as it is (if we need to tell them what your request says, we will consult you first).
If the matter is urgent (for example, harm is ongoing), please add “Urgent” to the subject line.
Once published, questions, answers and articles cannot be deleted by their authors (Terms of use, section 4). Deleting a discussion that already has answers would take away the footing of people who read it and made decisions based on it. If you want to withdraw a post, contact us with its URL and we will hide it.
Privacy policy, section 6 explains the procedure. Please contact us from your registered email address. We will act on your request once we have confirmed your identity.
Please contact us from your registered email address. We will delete your account and lesson progress. Your published posts will remain, and the author will be shown as “Former user”.
Errors in the content, broken links, requests to be featured, press enquiries: anything is welcome. Being told “this is wrong” is the most valuable message this site can receive.